Privacy notice

What we collect

When you use the enquiry form on this website, we receive:

• your name
• your business name
• your email address
• what you’ve told us you need

That’s all. This website doesn’t use advertising cookies, trackers or analytics, so we don’t collect data about how you browse.

Why we collect it

So we can respond to your enquiry and provide the information or services you’ve asked for. Your details let us know who you are, how to reach you and what you’re after.

How we use it

• read your enquiry and reply by email
• send the information or services you asked about
• if we work together, keep in touch and deliver the project

We don’t add you to a mailing list or send marketing you haven’t asked for.

To keep the form free of spam, we also check the network address your request comes from. It’s used only for that, isn’t used to identify you, and isn’t kept once your message has been dealt with.

Who receives it

Your enquiry reaches STEPS DIGITAL at hello@stepsonline.cloud. It also passes through the services that host this website and send its email, so your details may be processed on their systems. Those providers act on our instructions and aren’t permitted to use your information for their own purposes.

We won’t share your information any other way, unless we’re required to by law.

We don’t sell your information

Never sold, rented or handed over for advertising. That isn’t how the business works.

How long we keep it

Only for as long as it takes to respond to you and, if we work together, to run the project and keep basic business records — for example invoices, which we may need to hold for accounting.

If you get in touch and nothing comes of it, we’ll delete your enquiry details once they’re no longer needed.

Your rights

Under UK GDPR, you can ask us to:

• show you the personal information we hold about you
• correct anything that’s wrong
• delete it
• limit or stop how we use it
• give you a copy of it in a usable format
• withdraw consent, where consent is what we’re relying on

Email us and we’ll deal with your request within one month, free of charge. If you’re unhappy with how we’ve handled your information, you can raise it with the Information Commissioner’s Office at ico.org.uk.

Contact

STEPS DIGITAL is a sole trader and is responsible for the personal information described here. For anything about this notice or your own details, email hello@stepsonline.cloud and we’ll answer as soon as we can.